During a service visit, the technician can assess the systems linked to heating element, thermostat, fan, grill, temperature and door-seal faults. If any parts are needed, original AEG spare parts may be used to help preserve the appliance’s fit, safety and long-term cooking performance.
Before requesting oven service, have the following:
model number / PNC, you can find it on the rating plate
serial number
detailed description of the issue - this helps the team prepare for the visit and the likely next step
purchase/delivery date
Important: Only perform cleaning or maintenance described in your oven user manual. Stop using the appliance and arrange service if there are electrical issues, burning smells, repeated errors, unsafe temperatures or a fault that returns.