During a service visit, the technician can assess the key systems linked to drainage, spin, leak, pump, motor and door-seal problems. If parts are needed, original AEG spare parts may be used to support fit, safety and long-term appliance performance.
Before booking a washing machine repair, have the following:
model number / PNC, you can find it on the rating plate
serial number
detailed description of the issue - this helps the team prepare for the visit and the likely next step
purchase/delivery date
Important: Only perform the cleaning and care steps described in your washing machine user manual. Stop using the appliance and arrange service if you notice electrical issues, burning smells, repeated errors, leaks, cracked surfaces, unsafe temperatures or a fault that keeps returning.