service technician repairing an AEG washing machine

Washing machine repair service

AEG washing machine repair covers issues such as not draining, not spinning, leaking, unusual noises, error codes and bad odours.

When your washing machine is not performing as expected, AEG can help identify the problem and arrange expert repair support. The service typically includes common drainage, spin, leak, pump, motor and door-seal faults, helping restore safe, reliable performance.

Whether your appliance is in warranty or out of warranty, AEG experts can advise you on the best next step with confidence.
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aeg washing machine and tumble dryer

In warranty or out of warranty washing machine, AEG support is here to help

You can arrange an AEG washing machine repair whether the appliance is still covered by warranty or already outside its warranty period.

For in-warranty repairs, eligibility is reviewed against your appliance details and the relevant warranty terms. Have your purchase details and appliance information ready when booking.

If the appliance is out of warranty, professional service is still available, with clear information before any repair proceeds.

AEG-trained technicians follow approved repair procedures, use original spare parts where required, and provide clear support tailored to your washing machine.
Technician repairing washing machine AEG

Prepare for the service visit

During a service visit, the technician can assess the key systems linked to drainage, spin, leak, pump, motor and door-seal problems. If parts are needed, original AEG spare parts may be used to support fit, safety and long-term appliance performance.
Before booking a washing machine repair, have the following:
  • model number / PNC, you can find it on the rating plate

  • serial number

  • detailed description of the issue - this helps the team prepare for the visit and the likely next step

  • purchase/delivery date

Important: Only perform the cleaning and care steps described in your washing machine user manual. Stop using the appliance and arrange service if you notice electrical issues, burning smells, repeated errors, leaks, cracked surfaces, unsafe temperatures or a fault that keeps returning.
Self help image

Original spare parts

Genuine spare parts help preserve your appliance as it was designed, with components made to fit your AEG washing machine. This supports safety, reliability and performance after the repair. Need help with your washing machine? Book a repair, explore support information, or find spare parts and accessories for your appliance.