I am unable to locate the Serial Number
Resolution
Please follow the link for guidance on locating your Product Number Code (PNC) and Serial Number:
Where can I find appliance's PNC number?
If you're unable to locate the serial number—particularly for built-in appliances such as hobs, you may enter a placeholder serial number to proceed with your registration or booking.
We recommend using a format such as ‘00000000’ if the actual number is not accessible to you. Please ensure all other details are entered as accurately as possible.
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