Robotic vacuum cleans only the small part of the whole area

Issue

• Robotic vacuum cleans only the small part of the whole previously scanned area
• Robotic vacuum returns to the docking station too early
• Vacuuming is finished too soon, robot returns to the docking station

Applies to

• Pure i9 series robotic vacuum
• RX9 series robotic vacuum

Resolution

1. Check if there is any dirt on the camera or laser windows and if so wipe it off.

2. Try starting the robot from different locations and see if the behaviour is the same

3. Check if there is strong sunlight by the time it is scheduled and in the area where it starts if so try run it at a different time of the day.

4. Use the app to check if there are any software updates available, if yes update the robot.

5. If the above suggestions did not solve the problem, contact an Authorized Service Centre