Robotic vacuum main brush is not working well

Issue

  • Robot vacuum cleaner does not clean properly
  • Dirt is only pushed on the floor and not sucked up
  • The brush roller no longer rotates
  • The role is blocked
  • Error message is displayed, code E:13

Applies to

  • AEG RX-9 series robotic vacuum

Resolution

If the robotic vacuum main brush is not working well, please refer to the following:

  • Pull out the brush roll and clean the brush and bearings.
  • Remove any entangled threads by snipping them away with scissors.
  • Refit the bearing and brush roll.
  • Consult your user manual for detailed instructions


Note: The brush may be ordered separately as a spare part.

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