Robotic Vacuum main brush malfunction: How to Resolve It
Issue
- Robot vacuum cleaner does not clean properly
- The brush roller no longer rotates
- The role is blocked
- Error message is displayed, code E:13
- Dirt is only pushed on the floor and not sucked up
Applies to
- AEG RX-9 series robotic vacuum
Resolution
If the robotic vacuum main brush is not working well, please refer to the following:
- Pull out the brush roll and clean the brush and bearings.
- Remove any entangled threads by snipping them away with scissors.
- Refit the bearing and brush roll.
- Consult your user manual for detailed instructions.
Note: The brush may be ordered separately as a spare part in our web shop.
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