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The order has not yet been delivered despite the expiry of the scheduled time

Issue

The order has not yet been delivered despite the expiry of the scheduled time

Resolution

Check the shipment tracking link in your shipping confirmation email.

If your order is delayed, contact Consumer Care Team.

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Related Articles

  • Where can I find the tracking number to follow up the delivery of my spare part?
  • How do I return my products?
  • What if my order says "delivered" but I haven't received it?
  • What are the delivery and installation costs?
  • You have received my return, how do I receive my refund?
  • What happens if nobody is at home the courier arrives?
  • Do you deliver throughout U.K.?
  • How will you deliver my order?
  • Can I schedule the delivery of my appliance?
  • How do I add or change the shipping address?
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