Support for Order

Is it possible to cancel an order already made?

Buying a replacement appliance directly

I have not received my order confirmation email, what can I do?

Is it possible to modify what I have ordered?

How long will it take to receive a new product in the event of a damaged or incorrect item?

I want to return my product but I can't find my receipt, what can I do?

I have not received any order confirmation, what is the reason?

How do I know if my order has been entered correctly?

I changed my mind about a product I received. Can I return it? How can I exercise the right of withdrawal?

I received a wrong product. What should I do?