Downdraft Extractor will not Retract - Stays Up

Issue

• The downdraft extractor will not retract down from the raised position when pressing the standby button, it remains up and turns off

Resolution

The standby button/sensor (button "A") has two possible functions when the extractor is in the raised position.

Touch button A only briefly and immediately release to de-activate the control panel and motor but remain raised.

Touch button A for at least 3 seconds to retract the extractor to the home position and turn it off.

If mistakenly de-activated in raised position instead of lowered, simply press again and hold for at least 3 seconds to lower.

If unable to retract after selection error, simply disconnect from mains electricity and reconnect after 10 seconds - appliance will retract.

Disconnection from and reconnection to mains electricity can be done via the electrical supply switch or plug.

Cause

• Pressing the standby button (button `A`) too briefly instead of applying light pressure for at least 3 seconds