Downdraft Extractor will not Retract - Stays Up

Issue

  • The downdraft extractor will not retract down from the raised position when pressing the standby button, it remains up and turns off

Resolution

The standy button/sensor (button `A`) has two possible functions when the extractor is in the raised position.

Touch button `A` only briefly and immediately release to de-activate the control panel and motor but remain raised.

Touch button `A` for at least 3 seconds to retract the extractor to the home position and turn it off.

If mistakenly de-activated in raised position instead of lowered, simply press again and hold for at least 3 seconds to lower.

If unable to retract after selection error, simply disconnect from mains electricity and reconnect after 10 seconds - appliance will retract.

Disconnection from and reconnection to mains electricity can be done via the electrical supply switch or plug.

Cause

  • Pressing the standby button (button `A`) too briefly instead of applying light pressure for at least 3 seconds

Was this article helpful?

Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.

To the webshop

Find your User Manual

Solve problems and find instructions and other documentation for your product.

Find manual