How to proceed when the robotic vacuum is displaying an error message

Issue

  • How to proceed when the robotic vacuum is displaying an error message?

Applies to

  • Pure i9 series robotic vacuum cleaner
  • RX9 series robotic vacuum cleaner

Resolution

1. The smartphone App for the robotic vacuum will display all error messages and guidance on how to take corrective action.

  • The error messages in the user manual should be equivalent to the ones displayed on the robotic vacuum.
  • Download .

user manual

Was this article helpful?

Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.

To the webshop

Book a repair

Need to arrange a repair technician visit? Repairs under warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Book service