Expert InstallationFree Delivery30 Day Returns*Peace Of Mind - From AEG
Home Appliance Promotions
Parts & AccessoriesSupport ArticlesBook a repairSupport
  • Parts & Accessories
  • Support Articles
  • Book a repair
  • Support

My Purchase was declined but I still see a Klarna transaction

Issue

I have a balance outstanding in my Klarna account and am not expecting any goods.

Cause

When you attempt to place an order using the Klarna App, funds are reserved and released within 24 hours if unsuccessful.

For more information please refer to Klarna:

https://www.klarna.com/uk/customer-service/my-purchase-was-denied-why-do-i-still-see-a-transaction-to-klarna-on-my-card/

Was this article helpful?

Related Articles

  • What is the waiting time to receive a credit card refund?
  • I require a VAT receipt. Is it possible to receive it?
  • What does 14 days free returns mean?
  • I want to know more about a product I'd like to order, how can I do it?
  • When will the credit card be charged?
  • What payment methods can I use?
  • Ive tried to pay with Klarna and the option is not available or has been declined
  • I would like to change my payment method
  • I purchased using Klarna and not received my confirmation
  • I live in Channel Islands, do I need to pay VAT?
aeg logo
    • Ovens
    • Hobs
    • Extractor Hobs
    • Cookers
    • Cooker Hoods
    • Dishwashers
    • Fridges
    • Fridge Freezers
    • Freezers
    • Buying Guides

Taste

  • Ovens
  • Hobs
  • Extractor Hobs
  • Cookers
  • Cooker Hoods
  • Dishwashers
  • Fridges
  • Fridge Freezers
  • Freezers
  • Buying Guides
    • Washing Machines
    • Tumble Dryers
    • Washer Dryers
    • Air Purifiers
    • Care More
    • Wash Without Fear
    • Microplastic Filter
    • Promotions and offers

Care

  • Washing Machines
  • Tumble Dryers
  • Washer Dryers
  • Air Purifiers
  • Care More
  • Wash Without Fear
  • Microplastic Filter
  • Promotions and offers
    • About AEG
    • AEG Partners
    • Premier Partners
    • Awards & Recognition
    • Slavery & Human Trafficking Statement
    • AEG App
    • Sustainability
    • Legal
    • Privacy Policy
    • Promotions Electrical Retail
    • Promotions Kitchen Retail

AEG Home

  • About AEG
  • AEG Partners
  • Premier Partners
  • Awards & Recognition
  • Slavery & Human Trafficking Statement
  • AEG App
  • Sustainability
  • Legal
  • Privacy Policy
  • Promotions Electrical Retail
  • Promotions Kitchen Retail
    • Find A Retailer
    • Download User Manuals
    • Download Brochures
    • Warranty
    • FAQ
    • Product Safety Information
    • Book A Repair
    • Register A Product
    • Returns & Refunds
    • Support Articles
    • Contact Us

Service & Support

  • Find A Retailer
  • Download User Manuals
  • Download Brochures
  • Warranty
  • FAQ
  • Product Safety Information
  • Book A Repair
  • Register A Product
  • Returns & Refunds
  • Support Articles
  • Contact Us
    • Facebook
    • Instagram
    • Youtube
    • Pinterest

Follow AEG

  • Facebook
  • Instagram
  • Youtube
  • Pinterest
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Discover
  • Diners
  • Paypal
  • DPD
    Terms and Conditions of AEGAPP and Services Terms & ConditionsData privacy statementCookie NoticeShop Terms and ConditionsAccessibility Information
  • Chat with us