Robotic vacuum cleaner show error code E:11 / E:12 / E:13 / E:14
Issue
- Robotic vacuum cleaner show error code E:11
- Robotic vacuum cleaner show error code E:12
- Robotic vacuum cleaner show error code E:13
- Robotic vacuum cleaner show error code E:14
- Wheels are stuck
- Brushes are stuck
Applies to
- robotic vacuum cleaner (RX9 series, Pure i9 series)
Resolution
- Check that all parts turn freely.
- Clean and remove entangled threads from parts if needed.
- Replace brush roll or side brush if damaged.
- Check the ”Cleaning and maintenance” section in the
Cause
- Error code E:11 means that the right wheel is stuck
- Error code E:12 means that the left wheel is stuck
- Error code E:13 means that the brush roll is stuck
- Error code E:14 means that the side brush is stuck
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