Washer - dryer has visible signs of damage

Resolution

Issue:

• The washer - dryer has damaged or loose components

Applies to:

• washer-dryer

Resolution:

1. Discovering damage when unpacking the appliance:

• Please contact your dealer immediately to notify them that the appliance was damaged during delivery.
• You will find the dealer’s phone number on the invoice or the delivery note.

Warning: Do not attempt to connect or use the appliance.

2. Discovering damage after installing / using the appliance for the first time:

• You should also contact your dealer in this case to notify them of the damage.

3. Requesting a service:

• If you want to replace the component yourself, visit our Webshop.
• If possible, state the component concerned when requesting a service by an Authorized Service Center.