AEG Wellbeing App - my WiFi network does not appear in the app
Issue
- My WiFi network does not appear in the app
- My Wi-Fi network does not show up in the list of available networks during onboarding
Applies to
- AEG Wellbeing App
- AEG air purifiers
Resolution
- Make sure that your router uses 2.4 GHz band and that the device is within Wi-Fi range (within 10 meters)
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Related Articles
- AEG air purifier care guide: Do's and Don’ts
- Does every air purifier need to be connected to the AEG app?
- What do the different colour lights in my air purifier mean?
- How to register in the AEG App?
- How to get started with your AEG air purifier
- Air purifier Wi-Fi connection problems
- Why does my AX5/AX7 air purifier show very high TVOC values?
- The App shows my air purifier as unavailable
- I have changed my home Wi-Fi router, do I need to re-connect the appliance?
- AEG app is not available in the AppStore or Google Play