Can I use a 5GHz WiFi network to connect my Air Purifier?
Issue
- Can I use a 5GHz WiFi network to connect my Air Purifier?
Applies to
- AEG AX9 series air purifiers
- AEG AX5 / AX7 series air purifiers
- AEG App
Resolution
- 5 GHz WiFi networks are not supported
- You must use a 2.4 GHz (802.11 B / G / N) with WPA2-PSK password. Most routers are dual-band, with 2.4 GHz and 5 GHz bands. The bands use the same, case sensitive password. Ask your ISP if you need help with router settings.
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Related Articles
- AEG app doesn't update after filter replacement
- "Could not connect" error during air purifier onboarding
- Why is the ionizer keep turning on even if I set it to off?
- Where can I buy filters for my air purifier?
- Air purifier - how to turn on WiFi / Bluetooth connection?
- AEG app is not available in the AppStore or Google Play
- How to get started with your AEG air purifier
- How to clean and maintain your AEG air purifier
- Why does my AX9 air purifier show very high TVOC values?
- How should I clean my air purifier?