Can I use a 5GHz WiFi network to connect my Air Purifier?
Issue
- Can I use a 5GHz WiFi network to connect my Air Purifier?
Applies to
- AEG AX9 series air purifiers
- AEG AX5 / AX7 series air purifiers
- AEG App
Resolution
- 5 GHz WiFi networks are not supported
- You must use a 2.4 GHz (802.11 B / G / N) with WPA2-PSK password. Most routers are dual-band, with 2.4 GHz and 5 GHz bands. The bands use the same, case sensitive password. Ask your ISP if you need help with router settings.
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Related Articles
- AEG air purifier care guide: Do's and Don’ts
- Does every air purifier need to be connected to the AEG app?
- What do the different colour lights in my air purifier mean?
- How to register in the AEG App?
- How to get started with your AEG air purifier
- Air purifier Wi-Fi connection problems
- Why does my AX5/AX7 air purifier show very high TVOC values?
- The App shows my air purifier as unavailable
- I have changed my home Wi-Fi router, do I need to re-connect the appliance?
- AEG app is not available in the AppStore or Google Play