Chemical stains on laundry after washing in washing machine

Issue

  • Chemical stains on laundry after washing in washing machine

Applies to

  • Front loader washing machine
  • Top loader washing machine
  • Washer-dryer

Resolution

1. Pouring the powder into the softener compartment may cause stains to appear.

The reason is that it is impossible to dissolve the powder thoroughly in cold water.

2. Make sure that the laundry does not come into contact with the below products:

Stains on clothing/fabrics can be caused by a chemical reaction of certain personal care products in combination with the detergent, including, but not limited to:

  • Household bleach
  • Face cream
  • Shampoo
  • Perfumes
  • Gel
  • Hair dyes/dyes

3. Carry out a thorough cleaning of the detergent dispenser according to the of your washing machine user manual.

Sample chapter

2. Use a pre-wash cycle.

The pre-wash cycle must be run without any detergent.

3. Use the special cycle for the items to be washed.

4. Make sure you use the right amount of detergent as recommended by the detergent manufacturer.

Was this article helpful?

Spare parts & Accessories

Find original spare parts and accessories for your appliance in our webshop and have them delivered directly to your door.

To the webshop

Find your User Manual

Solve problems and find instructions and other documentation for your product.

Find manual

Book a repair

Need to arrange a repair technician visit? Repairs under warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Book service