Using liquid detergent / What is the flap in my washing machine dispenser for?

Issue

• What is the flap in the dispenser drawer?
• Powder blocks drawer
• Liquid runs away before the programme starts.

Applies to

• Washing Machines
• Washer Dryers

Resolution

Using liquid detergent / What is the flap in my washing machine dispenser for?

Liquid detergent can be used in any of our detergent dispenser drawers. There are a couple of different methods:

• On dispensers with a changeable “flap”, this should be hinged down when using liquid detergent, this helps stop the liquid from running away. The flap must be hinged “up” when using powder.
• On some machines, you may need to remove the drawer to change the flap. This is usually done by easing the drawer forward until it stops, releasing a button lock (1) and then sliding the drawer completely out (2).

• On a few machines (including the Auto Dose and Soft Water machines) the liquid is retained in the drawer by a liquid “insert” or “boat”. This is a separate item and fits into the space where the powder usually goes.

Remember to raise the flap again or remove the insert, if powder detergent is to be used again.