Dishwasher not cleaning properly

Issue

• Brown deposit in dishwasher
• Dishwasher not cleaning properly
• Residue in the dishwasher after usage
• How to clean the dishwasher?
• Dishwasher smells

Applies to

• Dishwashers

Resolution

1. Ensure that:

• Dishes and cutlery are loaded correctly and no item is blocking the water flow
• The detergent used for washing is of good quality
• The right programme has been selected according to the type of load and the degree of soiling of the dishes. For example, a Quick programme selected for very dirty dishes will not provide good washing results
• Check the user manual to see which washing programmes are available in your dishwasher

2. Before any maintenance other than running the programme Machine Care, turn off the appliance and empty it.

Machine Care is a programme designed to clean the appliance interior with optimal results. It removes limescale and grease buildup.

Learn more about Machine Care

3. Examine the drain. Check the filters and the sump after each use of the dishwasher.

Foreign objects (e.g. pieces of glass, plastic, bones or toothpicks, etc) decrease the cleaning performance and can cause damage to the drain pump.

Check for any large residue/deposits and remove them.

4. Carefully clean the appliance, including the rubber gasket of the door, with a soft damp cloth.

Do not use abrasive products, abrasive cleaning pads, sharp tools, strong chemicals, scourers or solvents.

5. To maintain the performance of your appliance, use cleaning products designed specifically for dishwashers at least once every two months.

We recommend care & maintenance products such as Clean & Care (available on our Webshop).

6. Cleani all spray arms regularly to prevent soil from clogging the holes.

Clogged holes can cause unsatisfactory washing results. Wash the spray arm under running water. Use a thin pointed tool, e.g. a toothpick, to remove particles of soil from the holes.

How to clean your dishwasher spray arms

7. If objects inside the dishwasher such as glass dishes are not clean after use, we recommend trying higher temperature programmes e.g. 50 degrees or higher.

Still need help? Get expert support

If the issue continues, a professional technician can help diagnose and fix the problem.

No matter if your appliance is in warranty, out of warranty, or covered by an appliance protection plan - we’ll guide you to the right service.

Book a repair online