Hob displays error message E3 / E311 / E312 / E313

Resolution

Issue:

  • Induction hob displays error message E3 / E311 / E312 / E313

Applies to:

  • integrated induction hob
  • freestanding cooker with induction hob

Resolution:

1. Contact the qualified electrician who installed the appliance. This issue could indicate over voltage or an incorrect wiring connection and will require professional attention.

2. Contact an Authorized Service Center.

If the above advice do not resolve the problem, we recommend requesting a visit by a service engineer.

Cause:

  • Error message E3 / E311 / E312 / E313 means the appliance is connected to 400V.

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