I can not find my air purifier in the app
Issue
- I can not find my AX9 air purifier in the app
Applies to
- AEG AX9 series air purifiers
- AEG Wellbeing app
Resolution
- Try to onboard the air purifier again, follow the in-app instructions to connect your appliance
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Related Articles
- Does every air purifier need to be connected to the AEG app?
- What do the different colour lights in my air purifier mean?
- How to register in the AEG App?
- How to get started with your AEG air purifier
- Air purifier Wi-Fi connection problems
- Why does my AX5/AX7 air purifier show very high TVOC values?
- The App shows my air purifier as unavailable
- I have changed my home Wi-Fi router, do I need to re-connect the appliance?
- AEG app is not available in the AppStore or Google Play
- AEG app doesn't update after filter replacement