My hob does not turn on / does not operate My hob does not start My gas hob does not ignite There is no spark when you try to activate the spark generator (gas hobs) Induction hob does not work Ceramic hob does not work Electric hob has no power

Integrated ceramic / induction hobs Unknown block type "table", specify a component for it in the `components.types` option Cookers with electric / induction hob Unknown block type "table", specify a component for it in the `components.types` option Integrated gas hobs / gas cookers Unknown block type "table", specify a component for it in the `components.types` option What to do if your gas hob or cooker top does not turn on, ignite or light Unknown block type "youTubeEmbed", specify a component for it in the `components.types` option Contact an Authorised Service Centre. If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the oven cavity or the underside of the hobs. Do not remove the rating plate from the appliance AEG Electrolux Zanussi Other articles that may help - Only one side of my hob is operating & Hot plate display flashes between two figures

My hob does not turn on / ignite / light

Issue

My hob does not turn on / does not operate
My hob does not start
My gas hob does not ignite
There is no spark when you try to activate the spark generator (gas hobs)
Induction hob does not work
Ceramic hob does not work
Electric hob has no power

Applies to

built-in hobs
freestanding cookers

Resolution

Integrated ceramic / induction hobs

Problem	Possible Cause	Remedy
You cannot turn on or operate the hob.	The hob is not connected to an electrical supply or it is connected incorrectly.	Check if the hob is correctly connected to the electrical supply. Contact the installer or qualified electrician.
You cannot turn on or operate the hob.	The fuse is blown.	Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician.
You cannot turn on or operate the hob.	You do not set the heat setting for 10 seconds.	Activate the hob again and set the heat setting in less than 10 seconds.
You cannot turn on or operate the hob.	Pause (II) operates.	Refer to the "Daily use" chapter in the user manual.
You cannot turn on or operate the hob.	You touched 2 or more sensor fields at the same time.	Touch only one sensor field.
You cannot turn on or operate the hob.	There are water or fat stains on the control panel.	Clean the control panel.

Cookers with electric / induction hob

Problem	Possible Cause	Remedy
You cannot turn on the appliance.	The appliance is not connected to an electrical supply or it is connected incorrectly.	Check if the appliance is correctly connected to the electrical supply. Contact the installer.
You cannot turn on the appliance.	The fuse is blown.	Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician.
The oven does not heat up	The necessary settings are not set.	Make sure that the settings (type of heating ,temperature) are correct.
The oven does not heat up	The clock is not set (flashing 00:00 or 12:00).	Set the clock first. Refer to the user manual for model specific details.
You cannot activate the outer ring.		Activate the inner ring first.

Integrated gas hobs / gas cookers

Problem	Possible Cause	Remedy
There is no spark when you try to activate the spark generator.	The hob is not connected to an electrical supply or it is connected incorrectly.	Check if the hob is correctly connected to the electrical supply. Contact the installer or qualified electrician.
There is no spark when you try to activate the spark generator.	The fuse is blown.	Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician.
The flame extinguishes immediately after ignition	The burner cap and crown are placed incorrectly.	Place the burner cap and crown correctly.
The flame extinguishes immediately after ignition	The thermocouple is not heated up sufficiently.	After lighting the flame, keep the knob pushed for equal to or less than 10 seconds.
The burners do not work	There is no gas supply.	Check the gas connection.

What to do if your gas hob or cooker top does not turn on, ignite or light

Contact an Authorised Service Centre.

If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the oven cavity or the underside of the hobs. Do not remove the rating plate from the appliance

AEG

Electrolux

Zanussi

Other articles that may help - Only one side of my hob is operating & Hot plate display flashes between two figures

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