Why does my AX9 air purifier show very high TVOC values?

Issue

  • Why does my air purifier show very high TVOC values?

Applies to

  • AEG AX9 air purifier
  • AEG Wellbeing app

Resolution

  • Total Volatile Organic Compounds (TVOC) are emitted gases from certain solids or liquids, including a variety of chemicals, that can accumulate in your home. Not all VOCs are harmful, many VOCs are relatively benign. For example, oranges and coffee beans emit VOCs.
  • Reduce VOCs in your home by opening windows or doors to allow air to circulate as well as reducing or removing products that bring VOCs into your home.
  • To get a more accurate reading, open a window to expose your air purifier to fresh air every once in a while. The TVOC sensor will self calibrate every 24 hours or so. While recalibrating, TVOC data can be inaccurate or fluctuate

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