Dishwasher does not / will not start but the power is on

Issue

• The dishwasher does not / will not start but the power is on
• The dishwasher is stuck on the programme, cannot select a new one

Applies to

• integrated dishwasher
• freestanding dishwasher

Resolution

There are a few things that can be checked on the appliance before looking at a repair:

1. Make sure a program has been selected before closing the door

Use the program selector either on the front of the appliance or the top of the door to select the desired programme and any additional extras you may want (such as extra power or glass care).

2. The programme should start only when the door is closed

The appliance will only start the programme when the door is detected to be fully closed. You may need to open and close the door again. You should hear an audible click which indicates the door is closed.

3. A previous setting may still be set on the appliance, such as Delay Start, or the previous programme may still be active

Removing a previous setting depends on the controls that you have on your appliance. You will need to reset the appliance.

Please take a look at the images below* of our dishwashers to see how to reset an appliance.

Press and hold the RESET / CANCEL button(s) (normally highlighted on the fascia) which should abort the cycle and drain the appliance.

*This is a general guide to solving this issue and may not be particular to your appliance.

To find more information specific to your appliance you may want to look at the user manual of your appliance. If you do not have a copy of your user manual, please click to download a copy HERE.

Integrated dishwashers

On a control panel like this to reset the appliance, press and hold the ON/OFF button on the appliance for 3 seconds. This will reset the appliance and clear any previously set programmes.

On a control panel like this to reset the appliance, press and hold the RESET button on the appliance for 3 seconds. This will reset the appliance and clear any previously set programmes.

Freestanding dishwashers

On a control panel like this to reset the appliance, press and hold the Option button and the Delay button until the appliance has returned to the programme selection mode.

If your appliance has a ‘RESET/CANCEL’ button. Press and hold this for 3-5 seconds and this will clear any previously set programmes or functions.

4. DEMO mode activated.

The DEMO function can display the appliance's functions without being connected to water and drain.

The start animation lasts 3 seconds and turns off, the dishwasher does not start the program

Refer to the article: Dishwasher shows "d:on" in display / DEMO mode deactivation

5. For dishwashers with the "AirDry" function, check whether the installation is correct. Refer to the article:

Dishwasher does not switch on, does not start a cycle, does not automatically open the door at the end of a cycle

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