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Support for Air Purifiers

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Recommended articles for Air Purifiers

  • What data does the air purifier measure?
  • If I changed my home Wi-Fi password, do I need to re-onboard the appliance?
  • AEG Wellbeing App - How many accounts can be connected to the same appliance?
  • Air purifier - how to turn on WiFi / Bluetooth connection?
  • Air purifier lamp flashes white
  • Where does the app get outdoor air quality data for my air purifier?
  • Why is the My AEG app asking for location permission?
  • What happens if the air purifier filter cover is not in place?
  • Does my air purifier remove radon?
  • How to register in the Wellbeing App?
  • Which mobile devices are supported by AEG Wellbeing app?
  • Does every air purifier need to be connected to the AEG app?
  • AEG Wellbeing App - Can I control my appliances from more than one phone?
  • Can I use a 4G/5G Wi-Fi router with my air purifier?
  • I have changed my home Wi-Fi router, do I need to re-connect the appliance?
  • How much electricity does the air purifier consume?
  • How do I connect more air purifiers to my Wellbeing app?
  • The air quality light is red or purple too often and the PM 2.5 values shown in the app are very high all the time
  • Why does my air quality indicator turn off in the evening?
  • What is the ionization function in the air purifier?
  • Is it possible to add several air purifiers to the same Wellbeing App?
  • Why is speed 2 in my AX9 air purifier the lowest speed in smart mode?
  • Where should I place AX9 air purifier in my home?
  • Can I use my air purifier in the bathroom?
  • Can I use the air purifier in the basement or near humidifiers?
  • AEG Wellbeing App - Can I get a longer graph of longer time on the indoor air quality values?
  • How to activate the child lock in my air purifier?
  • AEG Wellbeing App - my WiFi network does not appear in the app
  • How should I clean my air purifier?
  • I can't interact with the air purifier through the button on the user interface
  • How much ozone does my air purifier release?
  • Unable to start Smart mode on my air purifier
  • Why is the ionizer keep turning on even if I set it to off?
  • What do the different colour lights in my air purifier mean?
  • What is Smart Mode in my air purifier?
  • Where can I buy filters for my air purifier?
  • Where does indoor and outdoor particle pollution come from?
  • Who is most affected by air pollution?
  • Where should I place my AEG AX5/AX7 air purifier?
  • Does an air purifier remove bacteria and viruses?