Expert Installation
Free Delivery
Free Returns Within 14 Days*
Peace Of Mind - From AEG
Parts & Accessories
Support
Parts & Accessories
Support
Support for Air Purifiers
Search among our support articles
Chat with us
Recommended articles for Air Purifiers
What data does the air purifier measure?
If I changed my home Wi-Fi password, do I need to re-onboard the appliance?
AEG Wellbeing App - How many accounts can be connected to the same appliance?
Air purifier - how to turn on WiFi / Bluetooth connection?
Air purifier lamp flashes white
Where does the app get outdoor air quality data for my air purifier?
Why is the My AEG app asking for location permission?
What happens if the air purifier filter cover is not in place?
Does my air purifier remove radon?
How to register in the Wellbeing App?
Which mobile devices are supported by AEG Wellbeing app?
Does every air purifier need to be connected to the AEG app?
AEG Wellbeing App - Can I control my appliances from more than one phone?
Can I use a 4G/5G Wi-Fi router with my air purifier?
I have changed my home Wi-Fi router, do I need to re-connect the appliance?
How much electricity does the air purifier consume?
How do I connect more air purifiers to my Wellbeing app?
The air quality light is red or purple too often and the PM 2.5 values shown in the app are very high all the time
Why does my air quality indicator turn off in the evening?
What is the ionization function in the air purifier?
Is it possible to add several air purifiers to the same Wellbeing App?
Why is speed 2 in my AX9 air purifier the lowest speed in smart mode?
Where should I place AX9 air purifier in my home?
Can I use my air purifier in the bathroom?
Can I use the air purifier in the basement or near humidifiers?
AEG Wellbeing App - Can I get a longer graph of longer time on the indoor air quality values?
How to activate the child lock in my air purifier?
AEG Wellbeing App - How is my data protected?
AEG Wellbeing App - my WiFi network does not appear in the app
How should I clean my air purifier?
I can't interact with the air purifier through the button on the user interface
How much ozone does my air purifier release?
Unable to start Smart mode on my air purifier
Why is the ionizer keep turning on even if I set it to off?
What do the different colour lights in my air purifier mean?
What is Smart Mode in my air purifier?
Where can I buy filters for my air purifier?
Where does indoor and outdoor particle pollution come from?
Who is most affected by air pollution?
Where should I place my AEG AX5/AX7 air purifier?
Show more