Dishwasher displays error code i24, not draining

Issue

• Dishwasher displays error code i24
• My dishwasher is showing an error code and not draining
• Water drainage problem in the dishwasher

Applies to

• Dishwashers

Resolution

Inspect the drain pump cover to ensure it is not blocked by foreign object.

1. Deactivate the appliance and disconnect the mains plug from the main socket.

2. Remove the filter system.

3. Remove any residual water with a sponge.

4. Pull the plastic cover at an angle with your finger.

Picture 1 - drain pump cover location

5. Carefully remove any foreign objects from the impeller and surrounding area.

Foreign objects (e.g. pieces of glass, plastic, bones or toothpicks, etc.) decrease the cleaning performance and can cause damage to the drain pump.

6. Insert the plastic cover back in place. Make sure it is not loose.

7. Install the filter system and plug the appliance back.

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Cause

The drain pump is blocked by a foreign object - i24 code is displayed.